Shipping policy



### **Shipping Policy**

#### 1. **Order Processing Time:**
- All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email with tracking information once your order has been shipped.

#### 2. **Shipping Charges:**
- **Domestic Shipping (Within India):**
- Standard Shipping: 100 (Free for orders above ₹1000)

- **International Shipping:**
- Rates vary based on destination and will be calculated at checkout.

#### 3. **Shipping Methods:**
- We use trusted courier services like Blue Dart, Delhivery, and India Post for domestic orders.
- International shipping is handled by DHL, FedEx, or other reliable carriers.

#### 4. **Estimated Delivery Times:**
- **Within India:**
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- **International:**
- 7-15 business days depending on the destination.

#### 5. **Order Tracking:**
- Once your order is shipped, you will receive an email with the tracking number.
- You can track your order on the carrier’s website or through our **Track Your Order** page.

#### 6. **Shipping Restrictions:**
- We do not ship to P.O. Boxes.
- Some products may have shipping restrictions based on destination or regulatory requirements.

#### 7. **Customs, Duties, and Taxes (International Orders):**
- Orders shipped outside India may be subject to customs, import duties, and taxes.
- Customers are responsible for paying any additional charges for customs clearance.

#### 8. **Missing or Delayed Shipments:**
- If your order hasn’t arrived within the estimated delivery time, please contact us at coalindia66@gmail.com
- We are not responsible for delays caused by customs or local postal services.

#### 9. **Returns and Exchanges:**
- For more information on returns and exchanges, please refer to our **Return Policy**.

#### 10. **Contact Us:**
- For any questions or concerns about our shipping policy, please contact us at:
- Email: coalindia66@gmail.com
- Phone: +91-8882852082