Privacy policy

Privacy Policy for Poedagar.co.in

Last Updated: August 6, 2025

Welcome to Poedagar.co.in, operated by Vendeta ("we", "our", "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Definitions

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Sensitive Personal Data or Information (SPDI): Includes passwords, financial information, health data, biometric data, etc.

  • Data Principal: You, the individual whose data is being collected.

  • Data Fiduciary: Us, Poedagar by Vendeta, responsible for processing your data.

2. What Information We Collect

We collect the following types of personal data:

  • Name, email, phone number, shipping address

  • Billing/payment details (processed securely by payment gateways)

  • Purchase history and preferences

  • IP address, device information, browser data

  • Cookies and usage data (if consented)

3. How We Collect Your Data

We collect data when:

  • You place an order

  • You create an account or sign up for emails

  • You interact with customer support

  • You browse or interact with the website

4. Why We Collect Your Data

We use your data for:

  • Fulfilling orders and processing payments

  • Sending order updates and customer communication

  • Providing customer support

  • Personalizing your shopping experience

  • Marketing (only with your consent)

  • Legal and compliance requirements

5. Sharing Your Information

We do not sell your data. We only share it with:

  • Trusted service providers (payment processors, shipping companies)

  • Government authorities when legally required

All third parties are contractually obligated to maintain confidentiality.

6. Cookies and Tracking

We use cookies to:

  • Understand site usage

  • Improve performance and content

  • Deliver personalized marketing (with consent)

You can manage cookie preferences in your browser settings.

7. Data Retention

We retain your data as long as required for business, legal, or regulatory purposes. You may request deletion at any time unless required otherwise by law.

8. Your Rights

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent at any time

  • File a grievance with us or escalate to the Data Protection Board of India

To exercise your rights, email us at: support@poedagar.co.in

9. Security Measures

We take data protection seriously using:

  • SSL encryption

  • Secure servers

  • Role-based access control

Despite our best efforts, no method of transmission is 100% secure.

10. Children’s Privacy

We do not knowingly collect data from minors under the age of 18. If you believe we have done so, please contact us immediately.

11. Cross-Border Data Transfers

If your data is transferred outside India, it will be done in compliance with applicable laws and with appropriate safeguards.

12. Grievance Redressal

If you have any concerns about your data, contact:

Grievance Officer
Name: varun
Email: info@poedagar.co.in
Response Time: Within 2 working days

 

By using our website, you agree to this Privacy Policy.